Managed IT Services & Support
Our contact centre offer businesses a full range of management services to drive sales growth, customer services and back office operations. In addition, we can provide a full IP network to enhance and expand company communications.
We Create Fully Connected Systems So You Can Focus On Your Business
Sannox, is a commercial center, with back-up facilities. It is a fully servicing outsourced contact centre company, committed to providing superior value to our clients. Besides the cost advantage, our services ensure quick and accurate responses to our clients’ customers. Through inventive tools, we deliver long-term sustainable benefits to our clients.
Our existing and prospective clients can make significant savings by using our extensive range of call centre, back office and facility management solutions.
Level 1,2,3 Support
we provide various support levels responsible for solving customer issues depending upon the complexity of the issues.
We provide information and support relating to company information as well as information regarding the products and services of the organisation to the end users/customers.
We also provide remote desktop troubleshooting.
Third Party Software Troubleshooting
We provide a systematic process of scanning, identifying, diagnosing and resolving problems, that aims to filter out and restore the software to normal operation.
We focus on verticals such as content management, finance and accounts, research and analytics segment. Our services are used in various stages starting from data and workflow management to data warehousing, mining and business intelligence.
- Pay-per-click (PPC) advertising.
- Content marketing.
- Email marketing.
- Social media marketing and advertising.
- Telemarketing lead management
- Lead generation / Qualification of telemarketing lead lists
- Decision maker contacts
- Database selling
- Product promotions
Data Management & Web Designing
Sannox uses web design and web development to help clients get the best value out of their data, information and content. We often re-purpose existing content, data or functionality to more efficiently deliver online tools and successful user experiences. This helps our clients all around the world to engage more effectively with the public, and extend the reach of their core systems.
Hosting & Support
Sannox provides storage, connectivity, and services necessary to serve files for a website and also 24/7 continuos tech support.
Development to Deployment
Sannox takes complete ownership and provides services to help and build the web applications from scratch to live by manitaining various environments for clients to make sure of smooth workflow.
Administration & Monitoring
Sannox provides the ability to consistently monitor a website, or server function, and observe how it responds. And depending on the issues various end users are facing proper support team will be executed.
SAP & E-commerce Growth Services
Sannox provides a significant and powerful way to manage shipping in many businesses, it’s natural to want to integrate SAP with an ecommerce website. Integrating the platform with the functionality of the ecommerce website enables a more streamlined form of communication between each of the various elements that make up the overall ecommerce solution.
- Data Feed Management
- Promotion Strategy
- Google Shopping Ads
- Mobile Ads
- Customer Care
- Dispute Resolution
- Order Management
- Warranty Services
- Sales Support – Consultative
- Frequent Flyer Program
We're Here To Help!
Novel Tech Park, 1st floor, Hosur Rd, Garvebhavipalya, Krishna Reddy Industrial Area, Hosapalaya, BTM Layout, Bengaluru, Karnataka, India – 560068
M-S: 10am – 6pm